COMMON SPA PROBLEMS
How Can We Help?
NO HEAT
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CONTROLS & ERROR CODES
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LEAKS
JETS & WATER FLOW
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PUMPS & CIRCULATION
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SPA WON’T TURN ON

SUBMIT A REQUEST
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Complete our Service Request form with your contact information, spa brand and model, a description of the problem, and photos when possible.
Our Service Process
WE REVIEW & SCHEDULE
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Our team will review the information, confirm service availability, and contact you to discuss the next steps and schedule an appointment.
WHAT TO EXPECT
DIAGNOSIS & REPAIR
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Our technician will inspect the spa, diagnose the problem, and complete the appropriate repairs when possible. If a special part or additional work is required, we’ll explain what is needed before moving forward.
BEFORE YOUR APPOINTMENT
Providing complete information helps us prepare for your service visit. Please have the following available:
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Spa manufacturer and model
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Serial number, if available
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Any error codes displayed on the control panel
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A description of when the problem began
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Photos or video of the issue, when possible
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Information about previous repairs or recently replaced parts
Please remove personal items from around the spa, secure pets, and provide clear access to the equipment area before the technician arrives.
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If you believe there is an immediate electrical or safety concern, turn the spa off at the breaker and tell us when submitting your request.
SERVICE PRICING
$149
Per Hour
Service labor is billed at our current hourly rate. Replacement parts, materials, chemicals, and other necessary items are additional.
Travel within our normal service area may be included. Locations outside that area may be billed at $3 per mile. We’ll review the location and applicable charges before scheduling.
Travel within our normal service area may be included. Locations outside that area may be billed at $3 per mile. We’ll review the location and applicable charges before scheduling.
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Diagnostic time is still labor time, even when the problem requires a replacement part or cannot be fully repaired during the first visit.


